Share this article
Improve this guide
7 Ways to Fix There Was a Problem Playing This Video Error
Do not hesitate to make use of Incognito Mode
8 min. read
Updated onOctober 21, 2024
updated onOctober 21, 2024
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
One of the most appreciated things in Google Drive is its video-playing feature. Firstly, it supports numerous video file types: MPEG4, 3GPP, MOV files, AVI, WMV, and more.
Secondly, it’s so easy to use: you upload your videos and then double-click to play. There are other advantages, like allowing you to upload videos of any resolution.
However, various issues crop up sometimes when attempting to watch uploaded videos. It’s particularly annoying to receive the messageOops there was a problem playing this videowhen attempting to access a video you just uploaded.
Well, what is most interesting is that it’s an error caused by sometimes minor problems like a user signing into Google from a different user account.
In such cases, the error is quite simple to troubleshoot. But before going deeper into how to solve this error, let’s look at what triggers this message.
Why does it say this video Cannot be played?
We already mentioned this fault because you could have signed in to Google Drive using multiple Google accounts.
Here are more of its other possible causes:
This being said, let’s see how you can fix theCouldn’t preview file there was a problem playing this videoerror in Windows 10, and start using Google Drive flawlessly right away!
If you need to have improved video results and uninterrupted game time, then the best solution is to use a dedicated game browser.
Opera GX has been built with a variety of excellent features in order to create a better user experience. You can choose from the browser a range of topics, wallpapers, and colors.
Opera GX
How do you fix there was a problem playing this video?
Before we head to the slightly complex solutions, here are a few quick ones you can try:
If none work, move to the fixes provided next.
1. Scan your PC for malware
Don’t also forget to scan your PC for viruses and malware. Use an updated and powerful antimalware that runs deep scans and doesn’t miss a corrupted video file.A video file might get infected with viruses or spyware, so the Google Drive video player is unable to play it. We advise you to useantimalware softwareentirely compatible with your PC.Antimalware software is highly rated in the cyber-security industry and provides your PC full protection. Regardingsecurity, these solutions are defined by their high levels of malware detection, greater speed, and increased performance.
A professional malware remover searches your PC for viruses, worms, trojans, rootkits, and other malicious software and removes them from your device completely.
As a suggestion, you should considerESET HOME Security Essentialas a lightweight antivirus that detects any malware or ransomware attacks and prevents phishing threats from stealing your private data.
2. Check the video format
Not every video format load on all devices. You should thus verify that your video isn’t in one of the unsupported formats.
The supported types include .WEBM, .MPEG4, .MOV, .AVI, .3GPP, .MPEG, .MPEGPS, .FLV, .WMV, and .OGG.
You may have to convert your incompatible video file to one of the types accepted by Google Drive.
Additionally, Google Drive allows a maximum playback resolution of 1920 x 1080, so any video exceeding this won’t play.
If the video you’re trying to play isn’t the one listed above, you can use an awesome tool calledWinX HD Video Converter Deluxeto convert your video to any of these formats.
It has a modern UI, it’s easy to use, and the results will be professional after utilizing it.
WinX HD Video Converter Deluxe can help you download videos, reduce their size, cut, and merge clips, and even easily convert 4K UHD videos.
WinX HD Video Converter Deluxe
3. Check your Google Accounts settings
An alternative solution to multiple accounts
4. Clear browser cache and cookies
5. Reset the Google Chrome settings
6. Check your browser extensions
7. Uninstall and reinstall your browser
How do I recover a video that failed to load?
When you try to upload your videos or any other type of data to a program, you should always have a backup of your videos and data.
You also have the option of making use of one of thetop five file recovery programs available for PC.Alternatively, you can look at thebest deleted file recovery software [Windows 10/11 & Mac]to recover your videos successfully.
Before you go, you should know thaterror code 232001is rather common when streaming videos, but we have a guide that tackles this issue. We also have a guide onNo valid sources are available for this videoerror, so feel free to visit it.
Following these steps, you should be able to fix the error stopping your video from playing. Let us know which solution worked for you by leaving us a message in the comments section below.
More about the topics:Browser errors,Google Drive
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
User forum
0 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.
