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An Error Has Occurred on PS4 [Network Sign In Fix]
Verify your account to make sure that everything is in order
5 min. read
Updated onOctober 1, 2024
updated onOctober 1, 2024
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Key notes
Theerrorhas occurredPS4sign-inmessage shows up when you sign in to your PSN account and it will prevent you from making online purchases and more.
Fixing this issue is pretty simple, and today we’re going to show you the best ways to do that, so let’s get started.
Why does An error has occurred on sign in on PS4 appear?
This issue appears if your account isn’t verified or if your account information isn’t up to date.
What can I do when the PS4 says an error has occurred?
1. Verify your PSN account
2. Update your information on the PSN
3. Update your console firmware
4. Register as a new user with a different email address
Note:The user you will create in step 2 only resides on the console and not PSN.
5. Login with another PS4 console
Users who got thean error has occurred PS4 sign inerror have fixed it by simply logging in to their account on a different PS4 console.
6. Change the Privacy Settings to No One
Note:You can also access thePrivacysettings from the website viathis link.
What do you do when your PS4 keeps logging out?
You should stay logged on to your console. However, if you’re gettinglogged out of PS4 because an error has occurred, follow the next steps to resolve it.
Can’t connect to PlayStation Network?
Even if you are positive that your Internet connection is up and you entered the correct password, you may still have difficulty with your network.
Here are some of the most common error messages that indicate an underlying issue with your network setup:
When registering your PS4 account, if you are under 18 years old, it’s not a good idea to increase your age because you won’t be able to add billing information. Get an adult to help you out.
With these methods, you will easily remove the PlayStation network sign-in failed error and sign in to your account. The solutions on this page will also fix the problem of PS4 logging you out.
If the issue persists, check ourcan’t sign in into PlayStation Network guidefor more solutions. We also covered aSerious error has occurred on PS4in another guide, so you might want to read it as well.
Let us know if this guide helped you solve the problem. If you have your solutions and suggestions, please let us know in the comments below. Might be useful for somebody else in the community.
More about the topics:Playstation 4,PS4 errors
Vlad Turiceanu
Windows Editor
Passionate about technology,Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world.
Coming from a solid background in PC building and software development, with a complete expertise in touch-based devices, he is constantly keeping an eye out for the latest and greatest!
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Vlad Turiceanu
Windows Editor
Coming from a solid background in PC building and software development, he’s a Windows 11 Privacy & Security expert.