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Couldn’t Load XPCOM: 7 Ways to Fix
Failed updates are the main cause of this problem
4 min. read
Updated onOctober 10, 2024
updated onOctober 10, 2024
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Many people get theCouldn’t load XPCOMerror message while trying to start Firefox.
This message usually signals corrupted files, conflicts with other software,incorrectly set profiles, problems with the registry, and (sometimes) viruses and malware infections.
How do I fix Couldn’t load XPCOM?
No matter the underlying cause, let’s see how we can fix the issue.
1. Completely removeFirefoxand reinstall it
After uninstallingFirefoxand removing its installation directory,download and install the latest version of it.
2. Create a newFirefox profile
Now, try using Firefox and see if you’re still getting the Couldn’t load XPCOM error. If it’s gone, you can keep using this new profile.
If you want to keep your old settings, you canbackup and recover the datafrom the old profile to the newly created one.
3. Delete everything from the Temp folder and disable your antivirus program
Antivirus can sometimes interfere with specific applications and cause this and many other errors to appear. Try whitelisting Firefox into your antivirus settings or add it as an exception to the firewall.
4. Reinstall Thunderbird
Thunderbird is a browser that Mozilla also makes, and it has the same XPCOM component that may fail after an incomplete update.
As for its most famousbrother, to fix this problem, Mozilla recommends a clean reinstallation of Thunderbird. After that, you can follow the same steps as in Solution 1.
That includes uninstalling the program, deleting its folder from the paths below, and reinstalling the app:C:\Program Files\Mozilla Thunderbird\C:\Program Files (x86)\Mozilla Thunderbird\
5. Disable extensions
6. Reset Firefox
7. Change compatibility settings
Wrapping up
XPCOM errors in Firefox occur when the browser can’t find or access some important files it needs to run. These errors can cause Firefox to crash or not work correctly.
It usually appears right when you try to start the browser. Luckily, it’s pretty easy to fix in most cases. Just follow the guidelines above.
IfFirefox is still unresponsiveafter trying the solutions above, let us know in the comments below and we’ll try to assist you.
More about the topics:Firefox errors
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.