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Fix: Chrome Remote Desktop is not Working or Keeps Disconnecting
Chrome Remote Desktop issues are usually linked to connection bugs
6 min. read
Updated onOctober 8, 2024
updated onOctober 8, 2024
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Chrome Remote Desktop allows you to securely access your computer from your phone, tablet, or another computer. That said, several Chrome Remote Desktop users have reported the app is not working.
TheChrome Remote Desktopnot working issue can occur due to a glitch in Chrome or the Remote Desktop app, a problem with the PIN feature, or even permission issues.
Disabling the PIN feature and reinstalling Chrome and the Remote Desktop app seems to have fixed the issue for many.
This article has listed some troubleshooting steps to help you resolve the Chrome Remote Desktop not working issue.
Why is Google Remote Desktop not working?
A bug in Google Chrome or the Remote Desktop program, a difficulty with the PIN function, or even authorization problems are often to blame for the Chrome Remote Desktop issue.
A non-compatible antivirus program may sometimes cause the problem.
Regardless of the causes, here are a few variants of this error you may encounter:
Why is Chrome Remote Desktop connecting forever?
Issues with your installation can causeGoogle Chrome to take forever to open, plus this can affect other features, such as Remote Desktop.
This can also lead to error messages such asThe remote session was disconnected, which will prevent you from using this feature.
If you’re unfamiliar with this feature, we strongly suggest reading ourRemote Desktop Connectionguide for more information.
Quick Tip:
Google Chrome isn’t the only web browser with Remote Desktop capabilities, so instead of trying to fix Chrome, you might as well switch to another browser, such as Opera One.
The browser includes an ad blocker, a tracking blocker, and even a full-fledged VPN. Additionally, it is highly customizable via extensions, and they can also help turn it into a Remote Desktop manager.
Opera One
What can I do if Chrome Remote Desktop is not working?
1. Check the internet connection
Chrome Remote Desktop works over local networks; if you need it to work over the internet, you should forward the port to a router or use a VPN. In this case, if you do not have a working internet connection, it will not work.
You should check your connection, restart your Wi-fi, or reboot the router; then, you may try again.
This is a good step when Chrome Remote Desktop is not working on Wi-fi. If Chrome Remote Desktop is not working on your Chromebook, iPhone, iPad, Mac, or any other device, you should also start by checking your internet connection.
2. Disable the PIN feature
The Chrome Desktop app allows you to connect to your computer using other devices using a PIN.
However, this feature is reportedly causing issues with the connection. Disabling the feature and removing the devices has resolved the problem for many users.
This method is effective when Chrome Remote Desktop is not working on Windows 10/11.
Some of our readers also suggested creating a DWORD inside the Google key calledRemoteAccessHostRequireCurtainand set its value to 0.
Note that whenever you install an app that can make a modification to your system or be able to transfer a file, Windows will prompt you to grant permission to the app.
Make sure you have granted the requested permission for the app. If you missed the permission window, check your taskbar to see if it is in the background.
3. Repair the ChromeRemote Desktoptool
4. Reinstall Chrome Remote Desktop
If the issue persists after uninstallingRemote DesktopHost, reinstall Google Chrome.
Once both the apps are installed, use the Remote Desktop app to check if the connection issue is resolved.
What do I do if Chrome Remote Desktop keyboard is not working?
Here’s another related problem that you could experience. Users have sometimes claimed that remote PCs no longer respond to keyboard input.
Although typed keys are not registered on distant computers, Remote Desktop still connects without any problems in certain circumstances. For example, the transmitCtrl–Alt–Delbutton still functions, and you may copy or paste to and from remote systems.
You can still try the solutions in this article to fix this peculiar situation.
If you find that these solutions can’t fix the problem, check out this list of thebest remote control softwareand their most essential features. Finally, there might be a tool that works great for you. We suggest you tryMikogo, one of the most reliable and safe remote desktop software.
The Chrome or Google Remote Desktop not working issue usually occur due to a glitch in the Chrome or Remote Desktop app. You can fix the problem by reinstalling the applications or simply resetting the PIN feature.
Do let us know which feature helped you resolve the issue in the comments.
More about the topics:Remote Desktop Connection
Tashreef Shareef
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.
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