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FIX: Intune App Failed to Retrieve Information (0x87d30065)
If Intune failed to install an app, check install logs for more info
3 min. read
Updated onOctober 22, 2024
updated onOctober 22, 2024
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Many users reported that the Intune app failed to install, displaying errors such asFailed to retrieve information (0x87d30065). Similar to0x87d101f4 Intune compliance error, it won’t let you use the service to full capacity.
Join us while we take a closer look at this Intune error.
How can I fix Intune app failed to install?
1. Check the installation error details
2. Check Event Viewer’s logs
If Intune app failed to install, be sure to try these steps and check if error is resolved.
3. Issue a support request
When Intune’s help and support replies, users can provide further error code details noted from the Installation blade and Event Viewer.
Thereafter, Intune’s support service can provide users with some resolutions for the installation errors.
If you are getting anerror code 80180006while trying to login to Intune, read this guide to fix the issue.
We hope that this guide helped you fix the problems with Intune app that failed to install. In case you’re having more issues, check our guide onIntune not syncing.
Did you find a different solution? If so, share it with us in the comments below.
More about the topics:installation error
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.
