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FIX: Path of Exile issues [Wrong Hash, Connection, Sound]
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Updated onOctober 1, 2024
updated onOctober 1, 2024
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To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:
If you are a fan of Diablo 2 and similar types of games, you’ve probably heard aboutPath of Exile.
Although Path of Exile is a greatgame, it has been reported that it has certain issues. Therefore, let’s see how to fixthem easilyonWindows 10.
How do I fix common Path of Exiles issues?
Easily fix Path of Exile crash
- Update your graphics card drivers
Sometimes Path of Exile will crash and give you anUnable to render watererror message. This is usually caused by your graphics card since it doesn’t support certain technologies that are required by the game.
In order to somewhat fix this issue, it’s advised to download and install the latest drivers for your graphics card.
One quick way to do so is to use a third-party driver updater, and one of the best out there is a software tool calledPC HelpSoft Driver Updater.
This program is incrediblyeasy to use, and portable, and all you need to do is simply launch it, let it scan your PC, and it will take care of the rest.
More so, it doesn’t just update older drivers, it also scans your system and compares your drivers with its built-in databases in order to find and fix broken or missing drivers.
⇒Get PC HelpSoft Driver Updater
- Run Pack Check / Verify integrity of the game cache
Users have reported that Path of Exile crashes while giving themThe protocol is out of dateerror message. In order to fix that, you might have to perform Pack Check.
If you have the Steam version, you need to verify the integrity of the game cache. To do that, follow these steps:
If the issue still persists, you might have to reinstall the game in order to fix this issue.
- Switch your keyboard to US/UK English profile and remove other language profiles
If you use a different language profile on Windows 10, that can cause the Path of Exile GAME to crash, so it’s advised that you switch to US/UK English keyboard profile.
If this doesn’t help, you might have to temporarily remove non-English keyboard profiles. To do that, follow these steps:
- Make sure that you’re using the dedicated graphics card/reinstall DirectX
If you have both dedicated and integrated graphics cards, make sure that you are using your dedicated card or else Path of Exile might crash.
In addition, if you have aproduction_config.inifile in theDocuments/My Games/Path of Exilefolder, make sure that you remove it.
If the problem still persists, check if you have the latest version of DirectX installed. If the issue still persists, you might have to reinstall the game.
5. Lower Texture Quality and add -gc 2 parameter.
Users have reported that Path of Exile crashes while giving them theEOUTOFMEMORYorUnable to Map FileorUnable to MapViewOfFileerror.
This crash is caused by the lack of RAM memory mostly on 32-bit versions of Windows. Path of Exile is a demanding game, and in order for it to run smoothly, you’ll need 4GB of RAM or more.
Users have reported that loweringTexture Qualityfixes this issue to some extent, but Path of Exile can still crash after some time.
If the problem still persists, you can try launching the game with -gc 2 parameter.
- Edit production_config.ini file
As we already mentioned, Path of Exile can crash due to the Texture Quality setting, and you can change this setting by editing the production_config.ini file.
We have to mention that by changing this setting it might be much harder for you to see certain enemy spells, so keep that in mind.
- Update your sound card drivers
It has been reported that Path of Exile crashes if you’re using certain sound cards such as Creative, and if you’re having this problem, you should try using–softwareaudioparameter.
If the–softwareaudioparameter doesn’t fix this issue, you can use–nosoundparameter instead. This parameter will disable all sounds, but Path of Exile won’t crash anymore.
We have already explained how to add parameters inSolution 4, so make sure that you check it.
Before adding any parameters, it would be a good idea to install the latest drivers for your sound card, because this issue can sometimes be fixed by updating your drivers.
In case you don’t have the necessary skills or time to search for the best driver versions, it is better to do it automatically.
New drivers for your computer to work properly because they are crucial for some of your system functionalities.
Easily fix Path of Exile installation problems
- Copy Path of Exile directories to a different location
Users have reported that they are gettingThere is a problem with this windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendormessage when they try to install Path of Exile.
It’s important that you don’t press theOKbutton in the beginning, because that will remove all Path of Exile files from your computer.
After you move your files to a different location, your files will be safe, and they won’t be deleted automatically when you close the error message window.
- Use a wired connection to download the game
Users have reported that they are gettingReceived a packet that is too large to deserializemessages while trying to update the game.
According to them, after getting this error they are unable to download the game, and this can be a big problem.
It seems that the Wi-Fi driver update is the cause of this issue, and the only solution is to remove your wireless driver and to install an older version.
If you don’t want to uninstall your drivers, you can just switch to the wired connection in order to avoid this issue.
- Run the installer with administrator privileges
If you’re having Path of Exile installation problems, maybe you should run the installer with administrator privileges.
Users have reportedInstallation Directory must be on a local hard drivemessage while trying to install the game, and if you have the same problem, you can fix it by following the above-mentioned steps.
- Add Path of Exile to your antivirus/firewall exceptions
Sometimes while patching the game, the patching process stops when it’s almost complete, and few files are left outside the pack file.
This can be caused by your antivirus or firewall software, so you should add the Path of Exile client to the list of exceptions in your security software.
If adding Path of Exile to the list of exceptions doesn’t help, you might want to try running the game as an administrator. To do that follow the above steps.
If the issue persists, you might want to try moving your Path of Exile installation folder to a different location.
- Remove the Client.exe file
It has been reported that Path of Exile gives theCould not overwrite executable with new patched executableor theTimed out waiting for patching process to exitmessage to the users when they try to patch the game.
This issue is usually related to the game’s Launcher, and you can fix this problem by following the above steps.
We have covered some of the common Path of Exile issues, and we hope that our solutions have been helpful to you. Also, refer to them when encountering the following problems:
Were they helpful in fixing the issues found in your Path of Exile game? Let us know in the comments area below.
More about the topics:Game issues
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.