Share this article

Improve this guide

Fix The Current Profile is not Allowed to Play on Xbox Live

Make sure you’ve got a Game Pass Core or Game Pass Ultimate account

5 min. read

Updated onOctober 25, 2024

updated onOctober 25, 2024

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Many gamers reportedThe current profile is not allowedmessage that prevents them from accessing online multiplayer on their console.

Before applying the solutions below, make sure that you have a Game Pass Core or Game Pass Ultimate account and that your subscription is still active.

How can I fix The current profile is not allowed Xbox error?

How can I fix The current profile is not allowed Xbox error?

1. Delete and download your profile again

After deleting the profile, you need to add it again by following these steps:

After doing this, check if The current profile is not allowed message is gone.

To add download your account again, follow these steps:

These steps may also come in handy when you encounteryour profile was not completely downloadederror.

2. Clear the Persistent storage

Once the cache is cleared,The current profile is not allowedmessage should disappear.

3. Clear the MAC address

After doing that, check if the problem is resolved.

4. Test the Xbox Live connection

Your network connection is the common cause forThe current profile is not allowederror, so be sure to check it.

5. Clear the system cache

6. Perform factory reset

The current profile is not allowederror can prevent you from playing Xbox games online, but we hope that you managed to fix the problem after using one of our solutions.

How can I fix The current profile is not allowed in Warzone?

In most cases, this issue is caused by a server glitch. The issue appears if the game can’t detect an Xbox Live Gold subscription. However, the game is completely free, and it should work without a Gold subscription.

One way to potentially fix the problem is to do the following:

This is just a workaround and most likely this server issue will be resolved by Microsoft.

Sometimes yourmultiplayer can get blocked by your Xbox Live settings, but we covered that issue in a separate guide.

If the issue is still there, visit ourmultiplayer is not working on Xbox Oneguide for more solutions.

Did you find a solution to this problem on your own? Share it with us in the comments section below.

More about the topics:xbox,Xbox Live

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

User forum

1 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.