Share this article

Improve this guide

Fix: Your Administrator Has Not Given You Access to This Item

Verify if the account is connected to an organization

3 min. read

Updated onOctober 17, 2024

updated onOctober 17, 2024

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

TheYour administrator has not given you access to this itemerror means that the device is set up with a work account, and the admin restricts downloading apps that are not a part ofManaged PlayStore Applications.

However, the problem is also faced by users with a personal Google account, and it usually arises due to misconfigured settings or the device being previously connected to an organization, so let’s fix it.

What can I do if Google Play says Your administrator has not given you access to this item?

What can I do if Google Play says Your administrator has not given you access to this item?

1. Clear the Google Play Store cache

2. Factory reset the device

Resetting the device to factory defaults also helps withError Code U13in Google Pay.

3. Contact the seller

If you recently purchased the refurbished phone and it showsYour administrator has not given you access to this itemwhile downloading apps from the Google Play Store, it’s likely that the device was previously enrolled in a managed device environment.

So, contact the seller and ask for a replacement or a refund!

What can admins do to fix Your administrator has not given you access to this item?

Administrators can also refer to theGoogle Workspace Admin Helppage for the steps to set up and troubleshoot managed apps.

If you are keen on digital privacy and security, find out how touse a VPN on Google Play Store!

We also have guides forGoogle Play error code 492andOR-RWE-03 payment error on Google Play, so don’t miss them.

For any queries or to share what worked for you, drop a comment below.

More about the topics:Android issues,Google

Kazim Ali Alvi

Windows Hardware Expert

Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.

Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Kazim Ali Alvi

Windows Hardware Expert

Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.