Share this article
This article is translated in
Improve this guide
FIXED: Biometric Devices Not Showing in Device Manager
5 min. read
Updated onSeptember 18, 2024
updated onSeptember 18, 2024
Share this article
This article is translated in
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:
Got a laptop with Biometric devices, but they won’t show in Device Manager in Windows 11? You’re not alone. Many users have trouble configuring those devices. Luckily, this is pretty easy to fix.
Follow along as we explain below how to make Device Manger recognize Biometric devices so you can log in with fingerprint andface recognition.
What do I do if biometric devices are not showing in Windows 11’s Device Manager?
1. View hidden devices in Device Manager
If you are able to view the biometric devices after making the changes, it indicates that these are either disconnected, not working, or disabled from the BIOS. So, make sure to check the connections, and that the biometric device isn’t disabled in BIOS.
When you connect a device to your computer, Windows will, most likely, automatically install a driver for it. However, when you disconnect it, the driver is kept so that you can easily use this device the next time.
But, these devices are hidden so as to keep the Device Manager uncluttered. In case the biometric devices are not showing in Device Manager in Windows 11 even under the hidden ones, try the other methods listed below.
2. Check Windows Update for drivers
Making sure drivers are also updated is essential, especiallywhen you upgrade your OS.
3. Download the driver from the manufacturer’s website
If this looks like too much work or you’re afraid you’ll end up with a wrong driver, we recommend getting a dedicated driver updater.
A reliable tool likePC Helpsoft driver updateryou can automatically scan and install the driver updates, thus ensuring that the installed ones are always up-to-date.
4. Run DISM tool & SFC scan
5. Uninstall the last Windows update
If you started encountering the issue after installing an update in Windows 11, uninstalling the update and reverting to the previously installed version might help.
6. Roll back to Windows 10
If none of the methods listed above work, it could be that the installed drivers and the ones available on the manufacturer’s website are not compatible with Windows 11.
In this case, you have no option but toroll back to Windows 10. This should get biometric devices up and running and start showing in the Device Manager.
However, this option is not available for long, and you may have to do aclean install of Windows 10.
Windows biometric drivers are essential if you want tofix sign-in problems. Keeping them up to date will also addressface recognition errorsand resolvefingerprint reader issues.
That’s all there’s to the biometric devices not showing in Device Manager in Windows 11 issue.
More about the topics:Windows 11
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
User forum
0 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Kazim Ali Alvi
Windows Hardware Expert
Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
