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How to Fix Error Code 524 on EA
First, check the EA server status
4 min. read
Published onSeptember 23, 2024
published onSeptember 23, 2024
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Many users have complained about gettingSorry this account is not able to play online. See ea.com/unable-to-connect for more information. Error Code: 524when launching STAR WARS Battlefront II and Star WarsBattlefront via the EA Games launcher app.
This could happen if you were underage (under 13) when you initially configured the Xbox Profile or if your account was banned or deactivated. Because of this, you cannot join multiplayer games on EA releases. It could also appear if your network settings are not correct.
First, check theserver status of the EA game; if it is up and running, try restarting your device and relaunching the game.Also, ensure your internet connection is working properly.
How can I get rid of error code 524 on EA?
1. Check your account status
You can also check your email to confirm you haven’t received any messages about the ban or blocked EA account. If your account is blocked, you need toclear your browser cache, reset your EA account password, reset the password for the email address, and turn on EA login verification (optional).
2. Age up the EA account
When you create a child account, EA keeps track of your age. Once your child naturally reaches theage upage, which is typically 13, EA will send an automatic email notification with instructions to migrate your saved games, logs, and other account information to an unrestricted account.
If that doesn’t happen in your case, you can contactEA for supportfor further assistance.
3. Raise a support ticket to EA
Here, you can talk to the agent and might have to submit age-proof documents, such as a picture of a legal document showing the child’s date of birth, for verification; then, you will be able to play Star Wars Battlefront 2 multiplayer. Also, keep your child’s Origin Name, Gamertag, etc. with you to help identify the account.
4. Create a new Xbox One profile
As EA doesn’t allow players under 13 years old to access online multiplayer mode, creating another profile is a feasible option if you are new and don’t have saved games on the previous account.
If youare not able to connect to the EA server, you can try restarting the game or checking the server status. However, if these don’t help, read this guide for other solutions.
We also have a guide that lists some practical solutions for users facingYou must be signed in to your EA account to access online featuresof this gameerror.
Did we miss a step that helped you fix the EA error code 524? If so, feel free to share it with our readers in the comments section below. We will add it to the list.
More about the topics:battlefield 4,EA Origin,xbox
Srishti Sisodia
Windows Software Expert
Srishti Sisodia is an electronics engineer and writer with a passion for technology. She has extensive experience exploring the latest technological advancements and sharing her insights through informative blogs.
Her diverse interests bring a unique perspective to her work, and she approaches everything with commitment, enthusiasm, and a willingness to learn. That’s why she’s part of Windows Report’s Reviewers team, always willing to share the real-life experience with any software or hardware product. She’s also specialized in Azure, cloud computing, and AI.
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Srishti Sisodia
Windows Software Expert
She is an electronics engineer and writer with a passion for technology. Srishti is specialized in Azure, cloud computing, and AI.
