How to Fix The Dexcom Clarity Network Error

First, check if you have a stable internet connection

4 min. read

Published onOctober 14, 2024

published onOctober 14, 2024

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With the increase in the number of people with diabetes, it is essential to manage it and check your glucose level. Hence, there is reliance on tools like Dexcom Clarity. If you see a network error on your Dexcom Clarity on browser, Android, or iOS devices, it could be due to a slow internet connection, outdated app cache, or browser cache.

To begin with, restart the Dexcom Clarity app or your device, ensure you have a reliable internet connection (try switching to a better network), and check if theDexcom server is up. Also, update your device to the latest operating system version to avoid additional issues.

How can I fix the Dexcom Clarity network error?

1. Update the app

If theGoogle Play Store doesn’t let you update the appon your device, we have a detailed guide to help you resolve the issue.

You can turn on the automatic updates option on your Android or iOS phone to ensure the app is always updated to the latest version.

Did you know you candownload and run iOS apps on your Windows computer;to learn more about it, check out this guide.

2. Clear cache

3. Reinstall the app

4. Add Dexcom to trusted sites (PC)

5. Configure the Local Intranet settings

If nothing has worked for you, you can try contacting customer support and explaining the whole issue and the steps you took to fix the problem for further assistance.

Did we miss a step that helped you fix the Dexcom Clarity network error? Please feel free to share with our readers in the comments section below.

How to Fix The Dexcom Clarity Network Error#

How can I fix the Dexcom Clarity network error?#

1. Update the app#

2. Clear cache#

3. Reinstall the app#

4. Add Dexcom to trusted sites (PC)#

5. Configure the Local Intranet settings#