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Is OCSetupHlp.dll a Malware and How to Remove it
It’s a threat that should be eliminated ASAP
3 min. read
Updated onOctober 22, 2024
updated onOctober 22, 2024
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Several antivirus, including Malwarebytes and AVG, labelOCSetupHlp.dllas a threat or malware. The DLL file is linked to OpenCandy, a known PUP (Potentially Unwanted Program) that comes bundled with other programs, such as uTorrent and CDBurnerXP.
OpenCandy can change the user’s default browser or homepage, install malicious extensions, or share the browsing history with third parties. Users also reported high CPU usage, sometimes in the range of 70-90%, after OpenCandy was installed. BothOCSetupHlp.dlland OpenCandy pose a threat and should be removed from the PC.
How do I remove OCSetupHlp.dll?
1. Manually delete the DLL
You can always head to the DLL’s storage location and delete it. As per our findings,OCSetupHlp.dllis usually stored in one of the following paths, whereUsernameis your active profile name:C:\Users\Username\AppData\Local\Temp\OpenCandy\OCSetupHlp.dllC:\Users\Username\AppData\Local\Temp\nscCA72.tmp\OCSetupHlp.dllC:\USers\Username\AppData\Local\Temp\Nsl97b.tmp\OCSetupHlp.DLL
Remember toshow hidden itemsfor theAppDatafolder to appear. If you can’t find the file, check the path listed in the threat notification from the antivirus. Once deleted, alsoempty the Recycle Bin.
2. Run a malware scan using Windows Security
If Windows Security doesn’t flag the DLL, you can always use aneffective antivirus solution. The file is identified as a threat, if not malware, by most antivirus programs.
ESET HOME Security Essential is an advanced security software, it comes with an in-depth scanning feature that will help you detect any threat to your computer. This tool also has its own powerful firewall, real-time threat scanning, ransomware shield, and many more.
⇒Get ESET HOME Security Essential
3. Uninstall OpenCandy and the problematic application
If your antivirus still flags theOCSetupHlp.dllmalware, it’s likely that the DLL wasn’t removed during the app uninstallation. So, use areliable software uninstaller toolto delete all leftover files and Registry entries.
4. Reset Windows
When your PC is infected with malware, experts recommendresetting Windows to factory defaultsbecause you never know which other files are affected or compromised. And there’s a possibility that the antivirus might miss a few. So, completely wipe the PC!
This will lead to data loss, both stored files and installed apps, but it’s the best approach. A reset also helps whenremovingGcapi.dll.
Once you have dealt withOCSetupHlp.dll, we recommend enabling thebest Windows 11 security settingsfor a safer experience and to prevent such issues from arising in the future!
We also have a new guide onfusion.dll, so if your antivirus ever flags this software as malicious, that guide will tell you everything you need to know. You should also check our guide onOCComSDK.dll, since it’s associated with OpenCandy software as well.
For any queries or to share how you removed the DLL threat, drop a comment below.
More about the topics:DLL issues,malware,Windows 11
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
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Kazim Ali Alvi
Windows Hardware Expert
Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
