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Microsoft Rewards Account is Suspended? 3 Ways to Fix it

Get your account unsuspended the easy way!

5 min. read

Updated onOctober 11, 2024

updated onOctober 11, 2024

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If you are trying to unsuspend your Microsoft Rewards account that recently got suspended, then you are at the right place.

Users often raise a concern when they have been trying toredeem the Microsoft Rewardsin the morning or the day after, and all of a sudden, the platform says their account is suspended.

This is a common issue, where they first come across an error while trying to redeem the rewards, and then they are banned abruptly.

Therefore, while you must pay attention to the terms stated in the Microsoft Service Agreement, here are a few suggestions on how to unsuspend your Microsoft Rewards account if it already is.

Why is my Microsoft Rewards account suspended?

Microsoft keeps changing its rewards account rules every so often, and hence, you must stay updated at all times. Make sure that you review the Microsoft Service Agreement once every month to check if there are any new changes.

Some of the common reasons related to the agreement that may lead to the rewards account suspensions are:

So, if you are now wondering:How do I unsuspend my Microsoft Rewards account?, the below methods answer your question.

How to get unbanned from Microsoft Rewards?

1. Contact Microsoft Rewards Support

So, to answer your question – how long will my suspension last on Microsoft rewards? It may take 2 months or more to get unbanned. But you can get unbanned from Microsoft Rewards.

However, if it still doesn’t, move on to file an arbitration request.

2. Fill out the Binding Arbitration form

Now, wait till the Microsoft Rewards support team gets back with an email response.

3. Turn off the VPN

If you are wondering, why did my Microsoft Rewards disappear, it could be well due to the fact that you are using a Virtual Private Network (VPN).

Considering that many of us are now working from home, using a VPN is common these days. It could also be possible that you are trying to use rewards from a country using a VPN, where it’s not officially supported.

Your Microsoft Rewards account may also get banned if you use a VPN to earn rewards on more than one account. Besides, it could also be due to an ad-blocker, some of which work actually work as VPNs.

In such a case, you cantemporarily turn off the VPNwhen using the Microsoft Rewards website.

But if you are technically proficient, you can try and exclude all Microsoft apps and any browsers or other programs you might use to search Bing from your VPN.

What else can I do to fix my suspended Microsoft Rewards account?

If you performed all the steps above and you have contacted the Microsoft Rewards support team about the account suspension, please be patient till they revert.

However, here are some additional tips you may find useful:

This issue is also reported with theXbox game pass, and hence, in such cases also, you may contact Microsoft Rewards support.

To learn more about Microsoft Rewards, we have a guide that answers if it’s possible toget Microsoft Rewards without a phone number, so don’t miss it.

If you know any other reason why your Microsoft Rewards account is suspended or a solution for it, do leave a comment below in the comments box.

Microsoft Rewards Account is Suspended? 3 Ways to Fix it#

Why is my Microsoft Rewards account suspended?#

How to get unbanned from Microsoft Rewards?#

1. Contact Microsoft Rewards Support#

2. Fill out the Binding Arbitration form#

3. Turn off the VPN#

What else can I do to fix my suspended Microsoft Rewards account?#