Microsoft Teams is down again to start another workweek in Europe (Update: It’s back)
As remote workers and learners start another week from home, Microsoft Teams has an outage.
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What you need to know
Updated March 30, 2020:The spike seems to have ended and Microsoft Teams appears to running smoothly again. Microsoft never issued a statement about this outage, so it could have been limited to a small subset of users.
Microsoft Teams is down for some users across Europe. Complaints of the service being down started spiking around 9 am BST, according toDowndetector(via TechRadar). This is the second time this month that Microsoft Teams has been down to start the European workweek, but the outage this morning seems to be smaller. Microsoft Teams is experiencing unprecedented usage during the current health crisis. Teams hasat least 44 million daily active users, which could be a cause of the outages.
In addition to all of the people that already used the premium Microsoft Teams before the current health crisis, Teams is being used by people who took advantage of Microsoft’s free six-month trial of Teams. As a result, more people are on the service than ever.
Reports on Downdector this morning appear to spike at 58 reports within a 15-minute timeframe. The outage appears to have reached its apex at 10:04 am. For comparison, on March 16, 2020,reports peakedat 1,576 reports at any 15 minute to time frame. Downdetector relies on reports, so it won’t be an exact measure of outages, but it’s a good gauge of how many people experience issues.
While the outage seems smaller according to reports, it has poor timing as millions of people are working from home and studying from home due to current health events.
TheMicrosoft 365 Status Twitter accounthas not addressed the current outage at the time of publication. We’ll update this article as we receive more information about the outage and when it’s fixed.
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Sean Endicott is a tech journalist at Windows Central, specializing in Windows, Microsoft software, AI, and PCs. He’s covered major launches, from Windows 10 and 11 to the rise of AI tools like ChatGPT. Sean’s journey began with the Lumia 740, leading to strong ties with app developers. Outside writing, he coaches American football, utilizing Microsoft services to manage his team. He studied broadcast journalism at Nottingham Trent University and is active on X @SeanEndicott_ and Threads @sean_endicott_.
