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My Router is Not Connecting to the Internet: 10 Simple Fixes
Make sure that the wire plugged into the router has an active internet connection
9 min. read
Updated onSeptember 26, 2024
updated onSeptember 26, 2024
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It can be frustrating to find out that your internet connection has stopped working or is having aproblem connectingto the router.
This is often too common in every household. It could be a problem on your Internet Service Provider’s end, a small outage, or your router could be damaged.
But there is a fix for every problem, and we’ll go over them briefly and help yourestore your internetconnection in no time!
Most common situations in which this issue occurs:
What are some of the most commonly affected platforms?
Does this issue appear on multiple devices?
The answer isyes,as routers are no different from each other, and they are all the same. But, it can be fixed as most of the time, it is due to a minor glitch since they run 24/7 nonstop.
What can I do if my router won’t connect to the internet?
1. Check to see if your router’s internet connection is active
2. Try connecting with an Ethernet cable
Mostly, the issue could be with the Wi-Fi, but the LAN can be functional. Hence, by connecting your computer with the Ethernet cable, you can confirm if it is only yourWi-Fi that isn’t working, or the router itself.
If this still doesn’t help, you should try troubleshooting the internet connection.
3. Troubleshoot the Internet connection
4. Check your computer for viruses and malware
Use the Windows built-in antivirus software, Windows Defender, to scan your computer for any viruses or malware. If your computer is infected with a virus or malware, it could eat up a lot of bandwidth or block the internet connection completely.
Alternatively, you can also install a standalone and superior antivirus program such asESET HOME Security Essentialto block all malicious threats from your PC.
⇒Get ESET HOME Security Essential
5. Delete DNS Cache
6. Use other devices
When your PC fails to connect to the internet, and your router doesn’t show any problem with the internet connection, connect to the internetusing your mobile phone, or another PC or computer.
If your device connects to the internet but your main PC can’t, the problem could be with your PC.
Are you having trouble with theRouter init failed on Altice One? Read the highlighted guide for step-by-step fixes.
7. DIsable your antivirus software
Antivirus software protects your PC from viruses and malware in the background, and oftentimes you don’t see it unless a virus is detected.
During this process, the antivirus can sometimes interrupt the internet connection due to misconfiguration.
We recommend you reset the settings to default or disable the antivirus completely and check if your PC can connect to the internet now.
8. Reset the router’s settings
If this step didn’t solve the issue yet, we have one more fix that should fix it.
9. Reset the network settings on Windows
Resetting the network settings also helps whenMyFiosGateway is not working.
10. Contact your Internet Service Provider (ISP)
If you tried all the above solutions and the routerwon’t connect to the internet, you should contact your ISP and let them know you are having trouble accessing the internet.
Maybe you could be facing some downtime, or something might have gone wrong. When you report, you raise an issue, and the team will work on diagnosing and fixing it.
How can I fix my new router if it’s not connecting to the internet?
1. Check if your internet connection is working
Suppose you already have an internet connection at home and have decided to upgrade your router. In that case, you should first confirm if the internet connection is working on the previous router before you install the new one.
There is a possibility that the new router won’t connect easily without proper configuration. It is best to confirm if the internet connection is working on your old router before you fiddle with your PC or your new router’s settings, complicating the process further.
2. Turn on your router
3. Configure your network
4. Configure Wi-Fi
Once you have completed the setup process, you can now connect your devices to the router.
Your router can at times stop working. It could be due to various reasons, such as downtime, your router malfunctioning, and more.
This isn’t the only issue that can be caused by your router, and many reported thatonly Google works on their Internet, but we tackled that issue in another article.
You can fix the issue by following the above steps, if it doesn’t help, you should immediately call your ISP for help.
More about the topics:internet connection errors,router
Abdul Moiz
Abdul Moiz loves technology, fashion, photography, and business.
His first love is technology and he loves talking about it. How does he chill? You are most likely to catch him traveling or watching tech videos.
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