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Protected Content Cannot be Viewed on This Device [Fix]

Issues with pairing setup will prevent projection of protected content

3 min. read

Updated onOctober 16, 2024

updated onOctober 16, 2024

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If you’re getting an error that statesProtected content cannot be viewed on this devicewhen you try to project on a PC, we’re here to help. Theproject button can also be greyed out.

Protected content like movies or music may be restricted on your PC due to copyright,Windows Defender Firewall blocking access, incorrect pairing settings, or private/public access misconfiguration. Here’s how to fix it:

How to fix theProtected content can’t be viewed on this deviceerror?

How to fix theProtected content can’t be viewed on this deviceerror?

Start by making sure you’re in a region where the content you want to watch is available. Otherwise, tryusing a VPN. Also, disconnectremote connectionsand use your PC from an admin account.

If these won’t work, follow the steps below:

1. Allow Cast to Device functionality on your PC

Restart your computer and check if the problem persists. IfCast to the Device fails to workafter enabling it, check the fixes provided in this guide.

2. Add the Wireless Display optional feature

We also have an extensive guide onhow to use your laptop as a second monitorfor more information.

3. Adjust projecting permissions

Close the Settings app and check if you show protected content on your computer.

4. Turn on Private and Public networks in Windows Firewall

We recommend you restart your computer and see if the issue is resolved. You may be interested infixing the Windows Defender not workingon Windows 11.

5. Turn on Media Streaming

6. Update your router firmware

Many routers come with outdated firmware known to cause various problems. It can be responsible for issues with accessing protected content.

Hence, we recommend you contact the manufacturer for assistance on how to install the new firmware on your router. Check this guide for our recommended list of thebest Wi-Fi routers.

Alternatively, you can read about protected content issues on streaming services. We recommend you checkways to fix Protected content errorson platforms like Roku and Disney+.

If you have further questions, you can leave them in the comments section. Also, if you have a suggestion on a solution that has worked for you and is omitted here, kindly comment.

More about the topics:Windows 11

Henderson Jayden Harper

Windows Software Expert

Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills and learning more about the tech world.

He also enjoys gaming, writing, walking his dog, and reading and learning about new cultures. He also enjoys spending private time connecting with nature.

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Henderson Jayden Harper

Windows Software Expert

Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills.