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PUBG Error Could Not Connect [All Fixes]

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Published onOctober 26, 2024

published onOctober 26, 2024

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Have you run into the PUBG Error “Could not connect” warning message on your PC, Xbox, or PlayStation? Try these proven fixes to get back to your gameplay.

Since PUBG is an online game, it relies heavily on server connectivity. This is one of the most common errors that stop you from logging in and as a result,PUBG won’t launch.

I’ve tested many fixes for this pressing issue to discover these sure-shot methods. So, let’s get down to business!

Potential Causes

If you’re seeing this error, you’re most likely from a country where this game app is banned or not yet available. However, if you believe you’re from one of the allowed countries and still facing the issue, these are the root causes you need to look into:

How To Fix PUBG Error “Could Not Connect”

Find below the tried and tested approaches to fix this annoying PUBG server connectivity issue:

Perform These Basic Checks and Fixes First

Use a Virtual Private Network

Use a system-wide VPN software, likeWindscribeto access the PUBG game server if you’re playing it on a PC. Don’t forget to switch to a premium server that offers a low latency ping and highspeed browsing experience.

Also, you can switch to an address closer to a PUBG game server location. For example, if you’re in New York, use high-speed VPN software to switch to IP addresses for states likeIowa,Virginia,Texas,Ohio, andCalifornia.

Here are more servers for you if you’re located in any other continent than the Americas:

These are the states where the game developer has placed the game servers. The closer you’re situated to the server, the better speed and ping you’ll get.

Try the Cloudflare Warp App

Add PUBG EXE to Local Antivirus and Firewall

Though the local antivirus and firewall shouldn’t tag the PUBG game EXE as malware and block it from accessing the web, you shouldn’t take any chance. Here’s what you need to do:

From now on, the built-inWindows Securityapp won’t block the PUBG EXE from running or accessing the web.

If you’re using an additional antivirus on top of Windows Security, go to theSettingsorOptionsmenu of the software to look up theExclude appsorAllow app through the antivirusoption.

Change Network DNS Address

You’re probably using the default DNS settings set by the ISP. Here’s how you can modify them to set up a custom address that’s better:

Switch to IPv4 from IPv6 or Vice Versa

Since the IPv6 adoption rate is very low, devices using this protocol often get faster access to game servers than the conventional IPv4 protocol. Also, networks built for IPv6 adoption come with modern networking technologies, helping the users enjoy low latency and efficient bandwidth.

If you’re facing the PUBG Error: Could not connect issue on an IPv4 network, do the following:

Update PUBG From Steam

Verify Game Files on Steam

Clear PUBG Steam Cache

Here are the directories for the Steam cache for other supported devices:

Reset Consoles

If you’re facing the PUBG Error: Could not connect warning message on a gaming console, you can try the following instructions:

You can now test the game’s performance.

Before attempting this method, ensure you’ve got the following handy:

Uninstall and Reinstall PUBG

Finally, you can delete the game app from your PC or console and re-install it again through the cloud download method.

Summary

You can fix the PUBG Error “Could not connect” on your PC, Xbox, or PS4 with these troubleshooting ideas. However, you should try them in the order they appear to avoid missing out on the simplest solutions and save time.

Comment below to let me know the method that worked for you.

You can also learn what to do whenSteam games won’t launchandgames keep crashing without errors.

PUBG Error Could Not Connect [All Fixes]#

Potential Causes#

How To Fix PUBG Error “Could Not Connect”#

Perform These Basic Checks and Fixes First#

Use a Virtual Private Network#

Try the Cloudflare Warp App#

Add PUBG EXE to Local Antivirus and Firewall#

Change Network DNS Address#

Switch to IPv4 from IPv6 or Vice Versa#

Update PUBG From Steam#

Verify Game Files on Steam#

Clear PUBG Steam Cache#

Reset Consoles#

Uninstall and Reinstall PUBG#

Summary#