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SERIAL_DRIVER_INTERNAL Blue Screen Error: 7 Ways to Fix it
It’s mostly a driver issue to blame for the BSOD
5 min. read
Updated onSeptember 24, 2024
updated onSeptember 24, 2024
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To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:
Amongst the wide array of different blue screen errors, theSERIAL_DRIVER_INTERNALbug check with a value of0x00000038is extremely uncommon. So far, there have only been a handful of reported encounters, with BSOD often coupled with other similar errors!
TheSERIAL_DRIVER_INTERNALblue screen error in Windows is usually caused by outdated or buggy drivers, corrupt system files, issues with the disk or RAM, malware infection, and hardware problems.
Before you move to troubleshooting, install all pending Windows updates, including the optional ones,uninstall recent applications, disconnect any non-critical peripherals, andfix overheating issues!
How do I fix the SERIAL_DRIVER_INTERNAL BSOD?
1. Update all the drivers
Whileupdating the driversviaDevice Manager, you don’t always get the newest version. So, it’s best that you visit the manufacturer’s website andmanually install the latest driver.
Also, if it sounds too complex, simply get atop-rated driver update tool, which will automatically identify the connected devices, fetch the latest drivers for each, and install them!
2. Roll back recent driver updates
3. Check for RAM and disk issues
3.1. Inspect and repair problems with disk
For disk-related problems triggering theSERIAL_DRIVER_INTERNALBSOD, you can run the built-inCheck Diskutilityto automatically identify issues and repair the simpler ones. After running it, always look through theCheck Disklogfor a better understanding of the problems, if any are found.
3.2. Inspect problems with RAM
If the utility didn’t find any issues, I recommend you go withMemTest86, an open-source tool that runs a wide array of tests on individual RAM modules and identifies even the smallest of problems. Since the tool takes 4-8 hours to perform the tests, it’s best that you letMemTest86run overnight!
4. Repair the corrupt system files
If it’s thecorrupt system filesto blame for theSERIAL_DRIVER_INTERNALBSOD, run theDISM(Deployment Image Servicing and Management)and SFC(System File Checker)scans. Also, if such issues are common,add the SFC scan to the context menu.
5. Scan the PC for malware
6. Perform a system restore
Asystem restorewill, as the name suggests, revert your PC to an earlier state where the error didn’t exist. The best part is that your personal files remain unaffected during the process!
7. Contact support or visit a repair shop
If none of the fixes so far have worked, it’s most likely a hardware issue triggering theSERIAL_DRIVER_INTERNALerror in Windows. In this case, it’s best that you contact the device’s support team or visit a local repair shop.
They will be better able to identify and rectify the underlying cause, whether it’s a hardware or software-based problem.
If theSERIAL_DRIVER_INTERNALblue screen error appears alongside a series of other similar errors, you couldcheck the BSOD error logsto discover what’s triggering it and take the necessary measures.
Before you leave, discover some quicktips to improve your Windows experienceand make the PC faster! You can also learn how to deal with similar BSOD errors such asSETUP_FAILUREandERROR_INVALID_AT_INTERRUPT_TIME.
For any queries or to share which fix worked for you, drop a comment below.
More about the topics:Blue Screen of Death,BSoD error codes
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
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Kazim Ali Alvi
Windows Hardware Expert
Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
