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Skype is Not Sending Images: 7 Tested Solutions to Fix

Deleting the Skype settings can fix this issue quickly

5 min. read

Updated onOctober 7, 2024

updated onOctober 7, 2024

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Many Windows users are reporting thatSkypecan’t send images anymore, and that is often caused by problems with your internet connection or with the server.

This may also be due to a corrupt Skype database but we have some tested solutions to fix these problems. Also, trychanging the DNSso Google’s (8.8.8.8 or 8.8.4.4).

What do I do if Skype can’t send images?

1. Delete the problematic entry from the database

We have to mention that this process is a bit advanced, so it might take you a few attempts to perform it.

Few users reported that they were unable to identify the corrupted file, but after deleting all media files from the database the issue was resolved.

It’s worth mentioning that modifying yourSkypedatabase can cause you to lose sent files or messages. You might want to create a copy of themain.dbfile in order to prevent file loss and potentialSkypeissues.

2. Reset Skype settings

This process is quite simple and after deleting the filesSkypeshould reset to default and the problem should be resolved.

If you’re concerned about your messages, they are safely stored in theSkype_oldfolder that you created inStep 2.

Few users reported this solution didn’t work for them until they downgraded to the older version ofSkype. If this solution doesn’t work, you might want to try installing an older version ofSkypeand performing the same steps again.

3. Download the latest version of Skype

If this is a major issue, Microsoft will most likely address it in the future version ofSkype.

According to users, this issue affects users with commas in their username. If you still have this issue, be sure todownloadand install the latest version ofSkypeto check if that solves the problem.

4. Reset the host file

Hosts file allows you to assign certain addresses to specific IP addresses on the internet. This file is extremely useful but can also be a target for malicious users.

Maliciousapplicationscan modify your host file and prevent you from accessing certain websites or redirect you to malicious websites.

In addition, many users suspect that modifying the host file can prevent you from sending images overSkype.

Fortunately for you, you can fix this problem simply by resetting the host’s file. Resetting hosts files isn’t hard, and we already explained in detailhow to reset hosts files on Windows 10.

If you’re a more experienced user and you know how to modify and edit the host file, you can comment out custom entries to fix this problem.

Few users reported that only certain entries in the host’s file caused this problem on their PC, so there’s no need to reset it.

Simply remove or comment them out and save the changes to the host file. After that, you’ll be able to send files overSkypewithout problems.

5. Check if you’re using the correct password

Sometimes this problem can occur if you change yourMicrosoft accountpassword. Many users use their Microsoft account to log in toSkype, but this can also lead to certain issues.

Users reported that they changed their Microsoft account password, but they were still able to log in toSkypewithout any problems. Despite being able to log in, they were unable to send pictures overSkype.

To fix this problem, you need to log out ofSkypeand log back in with a new password. After doing that, you’ll be able to send pictures overSkypeonce again.

Keep in mind that this solution only applies if you’re using your Microsoft account to log in toSkype.

6. Check your security applications

Sometimes third-partyantivirustools orapplicationscan interfere withSkypeand cause this error to appear. Users reported that Spybot Anti Beacon software was causing this issue.

To fix the problem, open Spybot Anti Beacon and check your settings. According to users, you have to disable immunization forOneDriveservices in order to fix this problem.

If the issue persists, you might want to try disabling immunization for other services or removing the Spybot Anti Beacon from your PC.

We also advise you to check your antivirus,firewall, or any other security software for potential issues. If there’s no problem with configuration, try disabling your security software and firewall and check if that solves the issue.

7. Use /msnp24 command

According to users, you can fix this problem inSkypesimply by entering the /msnp24 command. To do that, just openSkypeand enter/msnp24in any chat window. After running that command, restartSkypeand check if the problem is resolved.

Not being able to send images or other files overSkypecan be a big problem, but we hope that you solved the issue by using one of our solutions.

Skype is Not Sending Images: 7 Tested Solutions to Fix#

What do I do if Skype can’t send images?#

1. Delete the problematic entry from the database#

2. Reset Skype settings#

3. Download the latest version of Skype#

4. Reset the host file#

5. Check if you’re using the correct password#

6. Check your security applications#

7. Use /msnp24 command#