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USB Device Not Recognized in Windows 10: 8 Tested Solutions

If your usb device is not recognized, the cause might be your drivers

5 min. read

Updated onSeptember 25, 2024

updated onSeptember 25, 2024

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To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:

Sometimes, the USB device is not recognized in Windows 10. This isn’t a new issue, andprevious OSs also had trouble recognizing USB devices.

Usually, the error message states thatThe last USB device you connected to this computer has malfunctioned and Windows does not recognize it. So, let’s find out the solutions that worked for other users.

Before we head to the slightly complex solutions, try restarting your PC or use a different port. If it’s possible, test the USB device on another computer to see if the issue is with the system or the peripheral.

How can I fix USB device not recognized?

1. Use the Hardware and Devices troubleshooter

You won’t find the Hardware and Devices troubleshooter in the list of Windows troubleshooters from Settings, but the tool is still there and it can fix the USB not recognized problem in no time.

2. Update the chipset drivers

You should always keep your drivers up to date to stay away from any errors generated by outdated drivers or incompatible ones. Sometimes, Windows will automatically install them.

Most of the time, you have to download drivers manually. But the process carries risk, and if you install the wrong driver, it may lead to serious malfunctions.

If the USB driver is not recognized on Windows 10, we suggest using aspecialized tool that scans your computer hardware and automatically finds the correct drivers.

3. Reinstall USB Root Hub

If the USB device malfunctions and is not recognized in Windows 10, you can always reinstall it along with the relevant drivers.

PressWindows+Rto openRun, typedevmgmt.mscin the text field, and hitEnter.
Double-click on theUniveral Serial Bus controllersentry.
Now, right-click on every device that readsUSB Root Hub, and selectUninstall device.
Finally, clickUninstallin the confirmation prompt.

4. Check Power Management for USB Root Hub

If the last USB device you connected threw theUSB device not recognizederror in Windows 10, check itsPower Managementsettings.

5. Run the DISM tool and SFC scan

If theUSB device not recognizedin Windows 10 message keeps popping up, it could be the corrupt system files to blame. Andrunning the DISM tooland SFC scan should fix things in this case.

6. Change USB selective suspend settings

7. Install Logitech SetPoint

This solution might work for owners of a Logitech keyboard, so if you own such a device,download and install Logitech SetPoint software.

Some users have reported that Windows 10 has successfully recognized their USB keyboard after installing this tool, so make sure that you try that out.

We don’t know if this solution will work with other brands of keyboards, but it won’t hurt if you try it out.

8. Disable USB3 support from BIOS

If your laptop is new, chances are that it came with USB 3.0 ports. Most of the peripherals do not support this new standard for USB. So, you can try to disable it and see if the issue disappears.

The solutions here should fix things for you if a USB device is not recognized in Windows 10, as it did for others.

In case the problem lies with the USB port, there’s always the option to use areliable USB hub, and connect as many devices.

For all Windows 11 users, we also covered how to fixUSB device is not recognized message on Windows 11, so you might want to check it out.

In case you have any other suggestions or solutions that we should add here, please write us a comment below.

USB Device Not Recognized in Windows 10: 8 Tested Solutions#

How can I fix USB device not recognized?#

1. Use the Hardware and Devices troubleshooter#

2. Update the chipset drivers#

3. Reinstall USB Root Hub#

4. Check Power Management for USB Root Hub#

5. Run the DISM tool and SFC scan#

6. Change USB selective suspend settings#

7. Install Logitech SetPoint#

8. Disable USB3 support from BIOS#