Windows 10’s latest troublesome update is now reportedly causing boot failures
A vital security patch has apparently been a serious source of grief for some users
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Microsofthas run into more trouble withWindows 10updates, as a recent important security patch which had previously been problematic by failing to install for some folks, is now causing serious crashes – and even boot failures – in some reported cases.
Windows Latestspotted the fresh problems with update KB4528760 forWindows 10 May 2019 Updateand theNovember 2019 Update, which has beenfailing to install for a number of users, providing only unhelpful error messages.
Worse still, it would now appear that these issues are not only widespread – with in excess of 100 complaints on Microsoft’s help forum – but for some folks, KB4528760 is causing grief like the dreaded blue screen of death and boot failure.
One user on theWindows 10Feedback Hub observed: “The recent KB4528760 update for Windows 1909 [November 2019 Update] seems to be causing issues with some computers and stopping them from booting. Presenting the error code 0xc000000e. Increasing number of machines hitting this issue after installing this update.”
Connect flaw?
As to what might be going on with the KB4528760 update, one theory floated by a volunteer moderator on Microsoft’s Answer.com help forum is that the majority of the users who are encountering update failures (or worse) – even whenattempting a manual install as a workaround– have “manually removed the Connect app from Windows”.
Connect is a default Windows 10 app which facilitates wireless display connections (allowing you to, for example, mirror your phone screen to the PC), but it’s not clear if this is what’s truly at fault – although this application has been blamed in previous Windows 10 update failures.
Indeed, another theory we’ve seen floated onRedditis that those folks runningAMDRyzen processors might be more likely to be affected (in terms of this update failing, and previous patches for that matter). But take that with a hefty pinch of salt.
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Whatever the case, it’s clear that Microsoft keeps messing up with these cumulative updates, and has been doing so since thatinfamous long run of patches last yearwhich kept causing new problems while fixing the old ones.
In order to avoid a situation where Windows 10 users are going to start dreading installing cumulative updates for fear of what might go wrong, Microsoft needs to pull its patching socks up and do better than this.
The situation is worse than normal in this particular case, seeing as KB4528760 is animportant fix for a glaring security hole.
Darren is a freelancer writing news and features for TechRadar (and occasionally T3) across a broad range of computing topics including CPUs, GPUs, various other hardware, VPNs, antivirus and more. He has written about tech for the best part of three decades, and writes books in his spare time (his debut novel - ‘I Know What You Did Last Supper’ - was published by Hachette UK in 2013).
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