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Windows 11 Face Recognition Not Working: How to Fix It
Find out how to fix Windows 11 Hello Face not working
3 min. read
Updated onOctober 11, 2024
updated onOctober 11, 2024
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To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:
Windows 11 face recognition not working can leave you unable to access your PC if you don’t have another sign-in method likefingerprintsor passwords.
In most cases, it’s a bad driver that is causing it, so you might need toupdate or reinstall it. Policy settings can also causing, so adjustment might be necessary.
Here’s how you can fix thisWindows 11 security feature:
How do I fix Windows Hello face recognition in Windows 11?
1. Reinstall the biometric driver
You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. Hence, apply the following steps to resolve it quickly on your PC.
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To fix the Windows 11 Hello Face not working issue, press theWindowskey +Xand selectDevice Manager.
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Expand theBiometric devicessection.
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Right-click the device driver and chooseUninstall device.
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Click onUninstallto confirm.
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Once the driver is removed, restart your PC to install it again.
It’s also advised to update all your drivers if you want to avoid problems such as this one. There are multiple methods that you can use, but for the best results, it’s advised to usespecialized driver updater software.
2. Edit the Group Policy
3. Reset facial recognition settings
4. Rollback the camera driver
5. Uninstall recent updates
How do I activate the facial recognition feature on Windows 11
However, if your device is incompatible with this technology, the button will be grey and a message will be displayed just above it.
This is pretty much all you need to know about setting up the facial recognition feature on your Windows 11 device, and why it wouldn’t work.
In case you have additional problems, you might want to check ourhow to install Hello face driver guidefor more information.
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More about the topics:Windows 11,Windows 11 Software & Apps
Alexandru Poloboc
Tech Journalist
With an overpowering desire to always get to the bottom of things and uncover the truth, Alex spent most of his time working as a news reporter, anchor, as well as TV and radio entertainment show host.
A certified gadget freak, he always feels the need to surround himself with next-generation electronics.
When he is not working, he splits his free time between making music, gaming, playing football, basketball and taking his dogs on adventures.
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Alexandru Poloboc
Tech Journalist
With a desire to always get to the bottom of things and uncover the truth, Alex spent most of his time working as a news reporter.
