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Windows 11 Photos App Not Working: How to Reset It

Check what experts recommend as a solution

4 min. read

Updated onOctober 29, 2024

updated onOctober 29, 2024

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Resolve multiple Windows PC issues and speed up your PC effortlessly with specialized software.

Many reported that the Photos app is not working in Windows 11. It won’t open, it freezes, or closes unexpectedly. If all of this sounds familiar, we got good news. It’s easy to fix.

Follow along as we tackle all underlying issues that causes Windows Photos to crash.

How can I fix Windows 11 Photos app if it’s not working?

How can I fix Windows 11 Photos app if it’s not working?

First, try restarting your PC and checking for any updates for your operating system.

If that doesn’t do the trick, check out the solutions listed next.

1. Check image file formats’ default apps

If the Windows 11 Photos app is still not working, head to the next solution.

2. Reset the Microsoft Photos app

Resetting the app did the trick for many when Photos was not working in Windows 11. So, do try it!

3. Reinstall the Photos app

4. Run DISM and SFC scans

  1. PressWindows+Sto openSearch, typecmdin the text field, and then click onRun as administrator.

2.Next, input this command and pressEnter:DISM.exe /Online /Cleanup-image /Restorehealth

  1. Afterwards, type in this command and hitEnter:sfc /scannow

  2. Wait for the SFC scan to reach 100 percent and display an outcome. It will tell whether there are corrupted files on your PC and help you get rid of them.

Another method to fix the Photos app not working issue is to run deployment image and system file scans. The Photos app might not be working due to corrupted system or faulty DLL files, therefore cleaning up the PC should fix the problem.

Alternatively, you can use instead athird-party repair softwarethat will scan your PC and fix any Windows errors.

5. Perform an in-place upgrade

Why is my Windows Photos app not working?

Here are the reasons the Windows Photos app is not opening:

An in-place upgrade fixes a range of issues with Windows, including problems that lead to the Photos app in Windows 11 not working. And the best part, you wouldn’t lose any files or apps in the process.

Many users also facedissues with the Photos app in Windows 10, which seemed to have found its way into the latest iteration. But things are usually easy to fix, and we will help you do that.

We realize that the revamped Photos app is worth fixing, and the resolutions above will get things running when the Photos app is not opening in Windows 11, as it did for most users.

If the issue persists, you can always try areliable third-party image viewerfor Windows 11 and wait for a patch to be released.

If you know of another solution, drop it in the comments section below. We are also available to clarify any doubts.

More about the topics:photos app,Windows 11

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

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Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.