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You Can’t Send Money on PhonePe for Security Reasons [Solved]
The reason could be the wrong UPI PIN
4 min. read
Updated onSeptember 4, 2024
updated onSeptember 4, 2024
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Getting errors likeYour payment failed for security reasonsor You can’t send money to this user on PhonePe for security reasons? We got you!
The main reasons why this happens include:
Here is what you can do to make the error go away:
How can I fix the PhonePe transaction failed due to security reasons issue?
First, make sure your internet is up and running, check your limits and funds, and restart the app. If you’re still getting apayment failed due to security reasonsmessage, follow the steps below:
1. Update the app
2. Check your bank server status
Go to the official website of your bank or log in to mobile banking to check for alerts related to server downtime.
Also, check your messaging app or email inbox to ensure that you haven’t received any notifications about scheduled maintenance affecting transactions.
3. Clear the app data
Once you have cleared the cache and data, open the app. You need to sign in to the app again and try to do the transaction.
Clearing cache and app data can help you fix other app-related issues, such aserror code U13 on Google Pay; read this guide to learn more.
4. Check the permissions for the app
Next, ensure your card is working fine, and there is no such issue as thecard can’t be verified, causing this error.
5. Verify account information
6. Disable VPN or proxy
For VPN:
For proxy:
For VPN:
For proxy:
Proxies and VPNs can sometimes trigger security issues in apps like PhonePe. Certain VPN/Proxy IPs may be flagged. At the same time, accessing the app with an IP from a different country could also be problematic.
If none of the methods worked for you, we recommend you contact thePhonePe customer service teamand explain the issue to them, & provide details of the fixes you tried for further assistance.
Summary
Sometimes, yourpayment channel may not accept your cardbecause of incorrect card information. Therefore, consider adding your details again.
If you have any questions or suggestions about the subject, feel free to mention them in the comments section below.
More about the topics:Android issues,Android software,iOS
Srishti Sisodia
Windows Software Expert
Srishti Sisodia is an electronics engineer and writer with a passion for technology. She has extensive experience exploring the latest technological advancements and sharing her insights through informative blogs.
Her diverse interests bring a unique perspective to her work, and she approaches everything with commitment, enthusiasm, and a willingness to learn. That’s why she’s part of Windows Report’s Reviewers team, always willing to share the real-life experience with any software or hardware product. She’s also specialized in Azure, cloud computing, and AI.
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Srishti Sisodia
Windows Software Expert
She is an electronics engineer and writer with a passion for technology. Srishti is specialized in Azure, cloud computing, and AI.
