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Your Browser is Not Supported in Hikvision: How to Fix
Using the IE Mode in Edge can solve this issue
3 min. read
Updated onOctober 8, 2024
updated onOctober 8, 2024
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Many encountered Your browser is not supported, use the latest version of the browser to access the web interface with Hikvision cameras, and today we’ll show you how to bypass this error.
How can I fix Your browser is not supported in Hikvision?
Before trying anything else, make sure you update your camera’s firmware to the latest version. Version 5.5.53 or newer usually offers better support for browsers.
1. Enable IE Mode in Edge
For more information, we have a great guide on how toenable Internet Explorer mode in Edge, so don’t miss it.
2. Use IE plugins
As the NVR screen comes up, you will now have access to the live view or the recorded footage from your NVR device.
Which browser is compatible with Hikvision?
This depends on the camera, and some cameras with older firmware require Internet Explorer. Cameras with newer firmware are compatible modern browsers, but if you can’t decide which to use, ourbest web browsers for Hikvisionarticle will help you decide.
Many users reported that Pale Moon 32-version worked for them, so feel free to try it.
However, if you are looking for alternatives, we have a good list of some of thebest video surveillance softwarefor an uninterrupted experience.
If nothing else works, you might want toinstall Internet Explorer on Windows 11and check if that helps.
We hope that this guide helped you fix the Your browser is not supported, use the latest version of the browser to access the web interface error with Hikvision.
For more queries on Hikvision or supported browsers, you can leave a message in the comments box below.
More about the topics:Browser errors,camera
Madhuparna Roy
A diploma holder in computers and with a keen interest in technology, Madhuparna is passionate about writing How-to guides and helping people solve the most intricate Windows issues.
It all started with the evolution of mobile phones and Google, and that has now settled with Windows.
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